To gain a strategic advantage, your campaign must be assembled and sent correctly and on time. Direct mail is a complex process requiring accurate data, advanced technology, and a thorough understanding of the U.S. Postal Service and other delivery methods.
With our decades of experience and cutting edge technology, our full-service mail and fulfillment solutions give you unmatched flexibility and control over the production and distribution of your outbound campaigns and order processing.
Our state-of-the-art facilities, data hygiene processes, comprehensive lettershop capabilities, and knowledgeable staff provide superior shipping services and timely, cost-effective mail delivery.
Whether executing a direct mail marketing campaign to prospects or delivering time-sensitive business documents to existing clients, we provide the speed and accuracy you require. Our full-service solutions can help you:
- Improve deliverability
- Maximize postal discounts
- Streamline operations and increase productivity
- Enhance customer experience
- Increase ROI
Our mantra is 99% right is 100% wrong. Our end-to-end document solutions provide fast, effective processing, production, and delivery of your transaction-based documents to help you attract and retain quality customers through sophisticated and targeted communications.
Data Security
We can process your data and documents in our SOC 2® Type 2 audited facility. Our best-in-class processing and handling procedures create an environment that enables your critical programs to run flawlessly.
Quality & Accuracy
Having worked with major clients in the financial, healthcare, association and other industries, we understand that many industries have specific quality control and accuracy requirements to meet. Our processes are perfected from years of processing a variety of documents. Each document is tracked and matched from start to finish, preventing errors and providing a complete audit trail.
Speed & Efficiency
We know the importance of timely delivery of critical documents. Leveraging our knowledge and state-of-the-art equipment, we have surprised clients with how quickly we can get a mailing “out the door” despite the very tight timelines they often give us.
Kitting, Assembly & Pick-n-Pack
For those pieces that cannot be machine assembled, we have highly trained, well managed hand workers who carefully assemble kits in quantities ranging from the hundreds to tens of thousands.
Our full-service pick & pack fulfillment can be tailored to your specific needs. We can manage your product or literature distribution on a monthly, weekly or even daily basis, and provide you reporting or online tools to check order status and shipment tracking 24 hours a day.
Our software will track inventory levels and provide notification when items reach a reorder point. We provide complete peace-of-mind for your fulfillment programs and ensure you have exactly what you need when you need it.
Distribution
Additional services we offer to ensure secure, prompt delivery of your campaign items:
- Shrink-wrap, over-wrap or poly-bag
- Pack in cost-effective shipping envelopes, custom packaging or cartons
- Label and/or bar code as needed
- Mail or ship via expedited parcel, UPS, FedEx or common carrier
- Track the movement of your shipment or add Intelligent Mail Tracking to provide accurate delivery information and help predict “in-home” dates.