What’s our business really all about? Not just meeting clients’ needs, but creating client satisfaction. We’re proud to say we achieve that goal consistently . . . but no one says it better than our clients:
I can’t thank you enough, Mark. I appreciate very much the way you have stepped forward to help us during this very difficult time when not only are you the ONLY person on the NU team who has done this before, but we also are in a transitional stage with our database switchover and we have new staff who were unfamiliar with the minutiae of reporting. Knowing we could count on your very good eye and your flexibility was hugely important. Thank you.
I can’t remember the last time I wrote a vendor to compliment them on their employees. It does not happen often. I just wanted you to know that it’s a pleasure to work with Jeanene in your office. She always answers the phone in a happy and pleasant voice. And she always takes the time to address my concerns in a timely manner. It’s nice to know that she cares about the service you provide and she goes out of her way to ensure that the customer is informed and I really appreciate that!
Fortune 500 Logistics Company
You and your company are amazing. I cannot tell you how great it has been to work with you. We will keep you on our contact list for future projects because you have gone above and beyond and I’m just not interested in working with anyone else.
Thank you so much!
Northwestern Lake Forest Hospital
Hi Mark, I was really, really happy with the e-card, and I didn’t have any technical issues with it like last year’s card. Your staff was really terrific and responsive throughout the whole process too. Thank you so much for helping us.
Director of Marketing
Large Law Firm
Mark, you guys have done a good job helping us save some $$ and deliver a good product, so I’m glad it worked out on both sides.
Director, Membership & Customer Service
National Logistics Association
I have worked with Mark Sterne and his team for the past four years. Mark knows the association business well and has been a partner in helping us develop cost-effective solutions for large scale projects. Currently, they are producing and mailing our membership renewal letters and membership ID cards for our 100,000+ membership. He has also worked on special membership marketing print pieces for us. We appreciate his timeliness, attention to detail and professionalism.
Senior Membership Manager
National Medical Association
Jeanene & Mark, the programs came in and they look great. Thanks for getting them done so quickly! Big thumbs up.
I’m really happy that we’re adding you as a vendor. For me, working with you and your company has been easy and the deliverables (shirts, hats, and polos) were excellent.
National Surgical Association
Mark, you always give us a high level of comfort and confidence when working with your company. We can always count on you to keep us informed and complete our catalogs on time and under budget.
Cable Manufacturer and Distributor
It would be great to work with you again. I consider you one of my best vendors – our work has just not allowed us the opportunities to work with you as often as we would like to. You and your company are part of my many years of success.
Director, Graphic Arts & Production
National Food Association